Email Services Webmail Getting Started
Getting Started

Getting Started

Guide Overview

Read the topics in this guide to start using webmail, including logggin in; reading, copying, moving and deleting email; and finding various folders.

Logging In to Webmail

Logging In to Webmail

To log in to webmail:

  1. Connect to the internet using a local network connection or your internet service provider.
  2. Launch Mozilla Firefox or another web browser.
  3. Connect to https://webmail.hmdc.harvard.edu.
  4. Type your email user name in the Username text box.
    For example, if your email address is jsmith@hmdc.harvard.edu, your user name is jsmith.
  5. Type your email password in the Password text box.
  6. Click Log in.
Subscribing to Folders

Subscribing to Folders

By default, webmail checks for new mail in your Inbox and SPAM folder. You can change this option if you choose not to know about your SPAM folder.

To manage folder subscriptions:

  1. In the left menu, click Mail.
  2. In the top menu, click Folders.
  3. Click the checkbox next to each folder for which you want to change settings.
  4. From the Choose Action pull-down menu, select Check Folder(s) For New Mail or Do Not Check Folder(s) For New Mail.
Image(s): 
image/jpeg icon
webmail_mail.jpg
image/jpeg icon
webmail_folders.jpg
image/jpeg icon
folder-selection.jpg
image/jpeg icon
check.jpg
image/jpeg icon
dont-check.jpg
Reading Email

Reading Email

Messages in Webmail appear as hyperlinks, in blue underlined text. To view a message, place the cursor over the link and click once.

  1. Log in to Webmail and click Inbox in the left menu.
  2. To view a message, click the message sender or subject.
    Message header and text information are displayed in your web browser.
  3. Do any of the following:
    • Click Delete to permanently remove the message.
    • Click Reply or Reply All to respond to the message.
    • Click Forward to send the message to another person.
    • Click Redirect to send the message to another person and preserve the original From address.
    • Click the left arrow to go back to the previous message in your Inbox.
    • Click the right arrow to advance to the next message in your Inbox
    • Click Message Source for full header information for the message.
    • Click Print for the message to appear in a separate window for easy printing.
Locating Your Sent Mail

Locating Your Sent Mail

The preferred mail folder for storing copies of sent mail on the HMDC mail server is the Sent folder. All new installations of Mozilla Thunderbird use this folder for storing copies of sent mail by default. The current version of HMDC Webmail also uses this folder for storing copies of sent mail.

What happened to my sent mail from older versions of Webmail?

Previous version of HMDC Webmail used a folder named sent-mail for storing copies of sent mail. This is no longer the recommended folder for storing copies of sent mail. The recommended mail folder for storing copies of sent mail on the HMDC mail server is now the Sent folder.

If you used older versions of HMDC Webmail (prior to October, 2005), and you wish to see your old sent mail, you need to subscribe to your Sent folder.

Copying and Moving Email

Copying and Moving Email

  1. Log in to Webmail and open the folder that contains the message you wish to copy or move (for example, the SPAM folder).
  2. Click the check box next to the message that you wish to copy or move.
  3. From the Messages to pull-down menu box, select the destination folder.
  4. Click Copy to copy the message, or click Move to move the message.
Deleting Email

Deleting Email

There are several ways to delete mail messages in webmail.

You can delete messages while reading them. Simply click Delete after you read the message.

To delete multiple messages:

  1. Click the check boxes next to the messages that you choose to delete.

  2. Click Delete.

Deleting a message does not remove the message, it only moves it to your Trash folder. To recover a message that you deleted accidentally:

  1. Select your Trash folder from the left menu.

  2. In the folder contents, click the check box next to the message that you want to save.

  3. Select the destination folder from the folder menu.

  4. Click Move.

To empty the Trash folder of all messages, click Empty Trash in the top menu bar.

Messages left in the Trash folder are deleted automatically after two weeks.

IQSS